Mobile Ticketing
Use your mobile phone to scan and ride with RTD MyRide! RTD tickets and passes also available on the Uber and Transit apps.Ease and Convenience in the Palm of your Hand
The RTD MyRide app lets you scan and ride using your MyRide mobile barcode. 只需在公共汽车和铁路站台的验证器上扫描你的条形码，你的车费就会自动从你的账户余额中扣除.
You can also buy tickets and passes in advance for future travel. It’s fast, easy, and available any time you’re on the go.
- Manage your RTD MyRide account, funds and payment options
- 使用您的MyRide手机条形码，您的票价将自动封顶，以确保您不会在RTD上支付超过您应该支付的费用
- Bypass lines and ticket vending machines
- No exact change required
- No more lost paper tickets
- Your phone is your ticket
- Secure account makes purchasing a breeze
- 连接到其他RTD资源，如Trip Planner和Next Ride应用程序
How to Scan and Ride
只需打开RTD MyRide应用程序并扫描验证器上的MyRide条形码, 您的车费将自动从您的MyRide余额中扣除. 在每次出行和换乘前扫描，你永远不会支付超过你应该支付的费用，因为票价上限为日卡和月卡!
How to Purchase Mobile Tickets
- 提前购票以备将来使用，或在旅行当天购票
- (预购门票在购买后45天失效，即使未激活. Activated tickets expire at 2:59 a.m. the following morning after activation)
- Select "Buy Ticket"
- Select ticket type
- Enter payment info and the pass is delivered instantly
- Activate your ticket before boarding a bus or train
- Show to operator and fare inspector
Mobile Ticketing Partners
RTD mobile tickets are also available in the Uber and Transit apps!
Contact Us
Contact us about your RTD MyRide app, account or purchase.
Mobile Ticketing Frequently Asked Questions
RTD MyRide App
Where can I use the RTD MyRide app?
MyRide手机条码和RTD手机票在所有普通巴士上都有效, FlexRide, SkyRide, and train services. 这些收费不适用于“随乘随到”或“即时通”特别服务路线，乘坐这些服务需要另一种形式的费用支付. Please read RTD’s fare policies before traveling.
What is the MyRide mobile barcode?
MyRide移动条码允许您只需在验证器上扫描您的手机，即可使用您的帐户余额支付RTD巴士和火车的票价. 当你使用MyRide手机条形码时，你的旅行次数会累积，你的票价将自动以日卡或月卡的价格为上限，确保你永远不会支付过多的费用.
Are there any fees for using the RTD MyRide app?
No, the RTD MyRide app is free to download. 您可能会通过您的移动服务提供商收取使用该应用程序的数据使用费. RTD不负责客户因下载或使用RTD MyRide应用程序而产生的任何移动运营商数据费用.
Is the RTD MyRide app available on all devices?
RTD MyRide应用程序可以在大多数安装了最新操作系统的iOS和Android设备上使用. Older versions of software may not be supported.
Will the application store my credit card details?
您可以选择存储您的信用卡详细信息，以备将来的交易.
有什么安全保护措施来保护我的个人信息?
RTD移动票务平台经过全面认证，并符合支付卡行业标准(PCI-DSS)。. All payment communications are fully encrypted via SSL, any sensitive data stored are highly encrypted, 系统的安全漏洞也会不断受到监控.
Account Management
Can I manage my account online?
Yes. 您可以在线登录您的RTD MyRide帐户并管理您的余额, payment options, and any MyRide cards associated with your account. Click here to sign in or create your RTD MyRide account.
Do I need to set up an account to use the RTD MyRide app?
不，但为了您的方便和保护，我们建议您这样做. If you create a customer account and your mobile device is lost, stolen, or replaced, your balance and any unused, 在新设备上登录您的帐户时，可以使用未过期的门票.
Purchasing Mobile Tickets
When should I buy my ticket?
您可以预先购买车票以备将来使用，并在乘车时激活或在旅行当天购买车票. 预购门票在购买后45天失效，即使未激活使用. 10次乘车套票在购买后120天过期，即使未激活使用.
If I am traveling with friends and family, can I purchase and activate more than one ticket on my phone?
Yes, 每次购买最多可购买10张每种类型的移动票, with a maximum of 20 tickets per ticket type in a day. You can still use your MyRide barcode to pay for your fare, 但其他人将不得不使用单独购买的手机票, and fare capping will not apply to those tickets. 在登上RTD车辆之前，您必须为每位乘客激活车票. 请注意，激活大量门票可能会减慢应用程序的速度.
Are receipts available for mobile ticketing purchases?
所有通过RTD移动票务应用程序购买的收据都可以通过电子邮件获得. Please enter your email address when you purchase a ticket, and a receipt will be automatically emailed to you. If you can’t find your receipt, 您可以从您的机票钱包中打开机票，并将收据重新发送到您的电子邮件地址.
Can I get a refund for unused tickets or service disruptions?
RTD does not issue refunds for unused fare media. 如遇服务中断，请致电RTD客户服务中心 303-299-6000.
Redeeming Mobile Tickets
When do I activate my ticket?
You must activate your ticket before boarding a bus or train. Bus operators and fare inspectors will require an activated ticket. Please note: tickets will expire at 2:59 a.m. on the day after activation.
Do mobile tickets expire?
Yes. 购买的门票和通行证在购买后45天失效，即使它们没有被激活. 10次乘车套票在购买后120天失效，即使未激活.
Aren’t Day Passes good for 24 hours?
Mobile tickets have an expiration time of 2:59 a.m. on the day after activation. 根据您激活的时间，这可能不是一个完整的24小时周期.
Can I transfer to other routes with a mobile ticket?
Yes. 如果你有当地一日通票，如果你在巴士上用现金支付升级费用，你可以乘坐单程旅行，享受更高水平的服务, 或者在站台或火车站的自动售票机购买升级票.
如果我在使用我的移动机票时失去了手机服务，我的移动机票是否仍然有效?
移动票不需要手机或Wi-Fi服务来显示. 你确实需要网络连接来购买机票，这必须在登机前完成. If you lose cell phone service after purchasing a ticket, 您仍然可以激活并显示票券钱包中的票券.
What happens if my smart phone becomes inoperable (e.g., dead battery) prior to being able to show my mobile ticket?
如果您的手机无法使用，您将不得不使用其他支付方式.
What happens if I buy a new device?
如果你有一个RTD MyRide帐户，并购买了一个新的移动设备, 只需在新设备上安装该应用程序并登录您的帐户. Your balance and any unused or unexpired tickets will be available. If your balance or any unused or unexpired tickets do not appear, please contact RTD’s Customer Care team at 303-299-6000.
Mobile Ticket Discounts
I am eligible for discounted fares. How do I access these on my mobile device?
购买时，您可以选择全价通行证和折扣通行证. Discount fares are available for all seniors 65+; individuals with disabilities; Medicare recipients; and elementary, middle, and high school students ages 6-19. Proof of eligibility is required. Active duty members of the U.S. military ride for free on all RTD services. 残障人士可致电获得特别折扣卡 303-299-2667.
What if I am riding with children ages 5 years or younger?
五岁或五岁以下的儿童与付费成人一起免费乘车. Limited to three children with each fare-paying adult.
I am an active duty member of the military. Is there a discount for me?
Active duty members of the U.S. Military ride for free on all RTD services. Proof of eligibility is required.